Terms of Use

Welcome to Piensa y Crea. By accessing and using our website, "piensaycrea.com," you agree to the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. General Information

The owner of this website is Piensa y Crea, with tax ID 23065558-P and address in Perales del Río (Getafe), Spain.

2. Services Offered

At Piensa y Crea, we offer 3D printing products, custom T-shirt designs, and laser engravings on various materials. The availability of these products and services is subject to the conditions described in each product listing.

3. Intellectual Property

All content on this website, including texts, images, graphics, logos, icons, and software, is protected by intellectual property rights. Unauthorized use of any material on the site is prohibited without our express permission.
The customer assumes full responsibility for reviewing and validating the designs or materials submitted for product customization. Piensa y Crea is not responsible for potential copyright, trademark, or other intellectual property infringements that may arise from the use of designs or materials provided by the customer.

4. Proper Use of the Site

The user agrees to use the site in accordance with Spanish law, morality, and good practices. It is prohibited to engage in illegal, defamatory activities or any actions that infringe intellectual property rights.

5. Liability

Piensa y Crea is not responsible for any damages resulting from the misuse of the website or the products purchased, except in cases where liability is related to manufacturing defects or errors.

6. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be published in this section and will take effect immediately.

Data Protection Policy

At Piensa y Crea, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 of December 5th on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

1. Data Controller

The data controller of your personal information is Piensa y Crea, with tax ID 23065558-P and address in Perales del Río (Getafe), Spain. You can contact us via email at contacto@piensaycrea.com.

2. Personal Data Collected

We collect personal information when you place an order, register on our site, or interact with us in any way. This data includes, among others, your name, address, email, and payment details.

3. Purposes of Data Processing

We use your personal data for the following purposes:

-To manage and process your orders.
-To send you commercial communications if you have given your express consent.
-To perform statistical analyses to improve the experience on our website.

4. Legal Basis for Processing

The processing of your personal data is based on:

-The execution of a contract (processing orders).
-Your express consent to receive commercial communications.
-Legitimate interest in improving our services.

5. User Rights

You have the right to access, correct, delete, limit, and object to the processing of your personal data. You can also request data portability. To exercise these rights, you can send a request to derechosdeusuario@piensaycrea.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, we cannot guarantee absolute security when transmitting data over the Internet.

Cookie Policy

To enhance your experience on our website, we use cookies. By continuing to browse piensaycrea.com, you agree to the use of cookies according to the terms of this policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help improve site functionality and provide information about how you use it.

2. Types of Cookies

-Technical Cookies: These are necessary for the website’s operation and navigation.
-Analytics Cookies: They collect information about website usage to help us improve our offerings.
-Advertising Cookies: Used to personalize the ads you see on our site.

3. Cookie Control

You can configure your browser to block cookies or to notify you each time a cookie is used. Please note that some site functions may not be available if you block all cookies.

4. Links to Other Sites

Our website may contain links to other sites. We are not responsible for their privacy policies, so we recommend that you read their respective policies.

Return Policy

At Piensa y Crea, we want you to be completely satisfied with your purchase. Below, we outline our Return Policy in accordance with Spanish consumer and user legislation.

1. Right of Withdrawal

You have the right to withdraw from the contract within 14 calendar days from the receipt of the product without having to justify your decision. To exercise this right, you must notify us of your decision to withdraw via email at contacto@piensaycrea.com.

2. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply in the following cases:

-Customized products (e.g., T-shirts or items with engravings).
-Products that have been unsealed and are not suitable for return for health or hygiene reasons.

3. Return Process

To make a return, you must send us an email at contacto@piensaycrea.com, including your order number and the reason for the return. We will provide you with instructions for sending the product back.

4. Shipping Costs

The shipping costs for the return will be borne by the customer, except if the product is defective or there was an error in the order. In that case, Piensa y Crea will cover the return shipping costs.

5. Refunds

The refund will be processed once we have received the product in its original condition. The refund will be made using the same payment method used for the purchase, within 14 calendar days after receiving and verifying the condition of the item.

© 2025 Piensa y Crea. All rights reserved. Terms of Use, Cookie Policy, Data Protection.